Warranty and Repair


ON REPAIR- GREENAGE WATER TIMERS

Not like digital, Greenage Analogue type water timers are repairable to certain extent. 
These water timers are originally warranted for one year from the date of our invoice
During the warranty period of first year of purchase, a defective product will either be repaired
or replaced  totally free of cost. For this, customer has to return the product to the address
given below along with a valid proof of purchase .

If a defective product is replaced with a new one, the warranty period for the replaced product
will be calculated based on the remaining period of warranty for the original /first  purchase. 


COST FOR REPAIR - GREENAGE WATER TIMERS
Once the free warranty period of one year is expired,

we undertake repairing of defective GreenAge water timers.
Repaired water timers will have an extended
warranty of six months from the date of our invoice. 


REPAIR AFTER THE EXPIRY OF WARRANTY

FIRST YEAR OF PURCHASE : FREE REPAIR OR REPLACEMENT
AFTER THE WARRANTY PERIOD : Rs.1000/- INCLUDING RETURN COURIER

Not all electronic products are repairable and therefore we only offer an attempt for repair .
Payment made for water timers which are not repairable will be refunded after
deducting Rs. 200/-towards inspection and return shipping.
If the defect still exists even after the repair, you have to  whatsapp a short video
clearly explaining the issue and request for a refund of repairing charges.
Repairing may take 7 to 14 days depending on the availability of spares


Product received in our facility for repair will be disposed off without 
 your consent if the payment for repair is not received within 7 days
from the date of receiving the defective.  

Return address 

VIKON EXPORTS
FLORICAN HILLS. MALAPPARAMBA, CALICUT - KERALA   PIN : 673009
CONTACT NUMBER : 8089811575

AFTER SHIPPING, PLEASE WHATSAPP THE FOLLOWING TO THE ABOVE NUMBER
1) AN IMAGE OF THE PACKAGE
2) RETURN ADDRESS WITH PINCODE AND CONTACT NUMBER
3) TRACKING DETAILS

If you agree with our above terms and conditions, please take a printout of this page, sign and include in your package.